The room is someone's living room and the drive between them is the real schedule.
In community therapy, half the working day is not therapy. It is travel, parking, keysafes, no-answers and a laptop tethered to a phone at the kerbside. Optimise the visits without optimising the route and you have optimised nothing.
Travel is the largest resource and the least managed.
Visits are assigned by geography-as-remembered — a therapist who knows the estate takes the estate. It works until sickness, and then a colleague crosses the county twice in an afternoon.
Then there is everything the office cannot see: an equipment delivery that has not arrived, a stairlift that makes the visit possible, a lone-working risk flag, and a home with no signal for the notes to sync.
- —Travel time invisible in caseload planning
- —Reassignment during absence creating impossible routes
- —Equipment and adaptations tracked separately from the visit
- —Notes written twice — on paper, then in the office
Three areas of the platform carry this.
The rest of the product is present and dormant. These three are the reason you would move.
Route-aware visit planning
Visits sequenced with real travel time, parking allowance and access notes, so a caseload is planned against the hours it actually consumes rather than the contact minutes it bills.
Offline-first mobile capture
The day's visits, plans and templates are cached on the device. Notes, outcome measures and signatures capture without signal and sync when there is one, with conflict handling that never silently discards work.
Equipment, adaptations and lone-worker safety
Assistive equipment and home adaptations are tracked as assets against the address, with delivery and collection scheduled as visits; lone-working check-in, escalation contacts and risk flags are part of the visit record.
What your tenant hierarchy looks like.
Territories, not buildings. The facility tier still exists as a base and a store, but the address is where care happens.
Numbers, with the assumptions attached.
Modelled on a community service covering three territories with 74 therapists delivering roughly 9,200 visits a month against a 41% travel share of the working day.
- Sequenced with real travel time
- Reassignment respects geography
- Notes signed at the door
- Equipment tracked to the address
These are modelled figures, not a named customer result. Every input is stated so you can substitute your own; where a range is meaningful we publish the sensitivity rather than a single confident number.
Bring one week of real demand to a demo and we will rerun the model live on your data.
See what it costs →The questions this room always asks.
No. The route is a proposal with the reasoning visible; therapists reorder freely and the planner recosts the day live rather than blocking the change.
You may be more than one of these.
Give us one territory's month of visits.
We will re-sequence it with real travel times and show you the hours currently spent in the car.